In order to avoid this, approaching them with an open mind and willingness to listen, without having already made your mind up about why this person acted in this manner is the best way to go into this. This can make having a difficult conversation even more challenging –- especially if you’ve been ruminating over the event since it took place and have convinced yourself that this person acted out of malice or ill intentions. They may agree on the actions that were taken, but the meaning behind what those actions say or reflect, and what the intentions were of each party when the event happened may differ and cause conflict as a result.Īnother point of contention within this first conversation arises when people assume they know what the other’s intentions were, and refuse to see it from the other perspective. The “what happened” conversation is a difficult one to navigate, because oftentimes one or both parties enter this difficult conversation feeling certain that their experience and viewpoint of what happened is the correct one. In the first of three conversations, both parties discuss what happened, each from their own viewpoint. Maybe you’ve discovered something that suggests your romantic partner has been unfaithful, and you need to get more clarity on whether or not this has actually occurred. Or, you found out you were passed over for a promotion at work and need to speak with your boss to understand more about why that is. Perhaps a friend did not invite you to an outing that you typically would have been included in, and you want to speak to them regarding why.
Oftentimes, difficult conversations need to happen as a result of an action of one or both parties involved. The right of each party to view and experience what they did as a result.How both parties feel about what happened.
#DIFFICULT CONVERSATIONS HOW TO#
In the book “ Difficult Conversations: How to Discuss What Matters Most,” the authors suggest that all difficult conversations can actually be broken down into three conversations:
Here are a few common themes that are typically present when a conversation ends up being a difficult one. There are many factors that can make a conversation difficult.
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